Quality Assurance

Translation Empire has the most robust quality assurances in place, which is strictly implemented on a day to day basis. Translation Empire is always striving to improve its services to ensure all our clients enjoy the benefits of a quality service. We are quick to identify our weaknesses and believe we run water tight services built on a solid foundation.

Translation Empire offers linguistic services with the following complete assurances:

  • Competitive rates
  • 24 hour, 7 days a week and 365 days a year access to our services
  • All translation work is carried in the mother tongue of source text
  • Full quality check, including Qualification, experience and CRB clearance, for all of our Translators
  • All aspects of confidentiality respected
  • Strict recruitment and vetting of all our linguistics

We can guarantee you excellence in our standard of service. We endeavour to give all our clients a quality experience from start to finish as being an ISO 9001 certified establishment, an internationally recognised awarding body for quality and standard control of the terms of business services, means all of our practices and methods are audited by an external company. We have also achieved the BS: EN international standard for Translation services and are members of the Association of Translation Companies and furthermore approved members of the Recruitment and Employment Confederation.

Our quality assurance in employment and delivery ensures that all our associates have a Criminal Record Bureau (CRB) clearance. They are bound by a strict ‘Professional Code of Conduct’, which includes confidentiality, and all associates carry company photo I.Ds.

We are fully backed by valuable resources to provide an excellent service. We have committed company directors, finance managers, office Managers and recruitment managers for each Translation Empire office, backed by a Translation Empire advisor with 30 years experience.

Translation Empire has company policies for sub-contractors, internal administrative staff and directors which it strictly follows in order to provide a quality service. All our staff are energetic and talented and are a driving force necessary for a fast growing language company that relies on fast communication and swift response to run efficiently and effectively. We have a web master who looks after all internet and IT aspects of our business  on a 24 hour services, should we ever incur any technical difficulties.